Volkswagen Southtowne of Utah has reviews that come from all sources! We love to feature some.
“Great experience! This is the fifth VW that I’ve purchased from this dealership. My experiences have always been superb, as has the service. Thanks again Ron T., and thank you John T”
“We were promptly greeted by Alan James when we arrived. He showed us into the office, (where it was warm ) to discuss and understand our needs. He listened and found the right vehicle for us. He allowed us to test drive on the freeway and city streets to get a feel for the vehicle. Once back at the dealership, Alan and Travis Ching made a great team in negotiating a price that would work for our budget. We very much appreciated Alan’s patience as I am deaf and he wanted to be sure I understood what was being said. We didn’t feel pressured to buy but that he wanted us to have a good experience here.”
“Very fun and helpful nice salesmen going out of their way to help. The whole experience made this Tuesday afternoon a time that I will allways remember.”
“We walked into SouthTowne VW to find a first car for my daughter and were immediately greeted. We had all our questions answered and the various Jetta options explained to us. After the test drive we were sold! Our sales rep, Keith, made the buyer experience very pleasant! We are now leaving with a cute red Jetta for my daughter!”
“Customer service experiance was amazing, everyone is really friendly, really willing to help you get the best car for your need. Thank you for all you did for me today really appreciate all your help and you excellent customer care!“
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We can’t win them all and we understand that, we do sometimes make mistakes. We ask, as customers, please give us a chance to remedy the situation before assuming we don’t care. Sometimes it is a matter of miscommunication and sometimes yes, the problem is bigger and we need to be given an opportunity to fix it. We also understand buyers remorse and confusion during the signing process. We have ALL bought cars before and been consumers, amazingly enough we have been in your shoes as a customer.. we DO understand. Customer loyalty is our number one priority and we want to be able to empathize and help you with any issues you may have as a VW Buyer as well as celebrate your excitements.